Whyser’s Commitments to Responsible & Trustworthy AI

Our Purpose

At Whyser, AI plays a central role in helping teams understand their customers more efficiently. Our commitment is to use AI responsibly. Protecting users, respecting privacy, and ensuring that humans remain in control of key decisions. These principles guide how we design, deploy, and maintain all AI capabilities in the platform.

Where These Principles Apply

These commitments apply to every AI-powered feature at Whyser, including AI-moderated interviews and analysis of insights. They also apply to the AI tools and third-party services that support our platform.

Our Core Principles

Transparency. We clearly communicate when AI is used, and AI-generated content is clearly labeled. Users should always understand how AI contributes to the workflow.

Human in Control. AI assists with setup of interviews and analysis, but humans can always review, adjust, or override results. AI does not make final decisions about users.

Privacy & Security by Design. We only process the data needed for the intended purpose, and all data is encrypted in transit and at rest. We do not use customer data to train our own AI models or any third-party models.

Fairness. We monitor our systems and partner technologies to reduce unintended bias and ensure equitable treatment across all participants.

Accountability. We maintain internal documentation of AI systems, vendors, and data flows, and we review changes to ensure they align with these principles.

Continuous Improvement. We refine our AI systems based on feedback, testing, audits, and ongoing risk assessments to ensure AI remains safe, reliable, and aligned with user needs.

How We Keep This Up to Date

We review these commitments regularly, update them when our technology, the regulatory landscape, or user expectations evolve and we are committed to continuous transparency as AI capabilities grow.